1. Customer Support

Sonim Customer Support

email

Drop us an email—we’re ready to help.

If you would like to reach a Sonim Customer Experience Center representative with a question about your Sonim device or service, or need to request warranty service for your Sonim device, please complete the following information and one of our team members will be in touch with you shortly.

Fill out contact form
customer-support

Give us a call—we’re standing by.

If your request is urgent and you'd like to talk to someone directly, reach out to our Customer Experience Center at the numbers below.

North America General Phone Support

US & Canada: 
1-833-697-6646 (1-833-MY-SONIM)
 

North America Support Hours:

Monday-Friday, 24 hours a day
Saturday & Sunday, 9am-6pm ET

 

AT&T Firstnet Support

FirstNet: 
1-855-347-7876

FirstNet Support Hours: 
Monday-Sunday, 24 hours per day.

 

Global General Phone Support

 

Asia: 
1-833-697-6646

Australia:
+61 1800 595 243 

Denmark:
+45 8082 0137

Finland:
+358 942 450 406

France:
+33 800 99 3264

Germany: 
+49 800 724 5962

Italy:
+39 800 934 135

Netherlands: 
+31 85 107 2054

New Zealand: 
+64 3 288 7071

Norway:
+46 76 692 72 36

Portugal:
+351 308 800 908

South Africa:
+27 87 550 2324

Spain:
+34 518 89 9376

Sweden:
+46 76 692 7205

UK:
+44 7445 594 517


 

online-support

Check out our library of online support resources.

Device Support Guides

Access user guides, data sheets and quick start guides for your Sonim device.

Find your Device

Return & Refund Policy

If you are not entirely satisfied with your purchase, we’re here to help.

Review policy

Recycling Program

Get information on Sonim’s device recycling program that disposes of old devices in an environmentally friendly, safe and secure way.

Read More